Job Description
Insight Global is seeking a full time Network Operations Technician working under the direction of the NOC Supervisor and IT Management for a large higher education client. Essential responsibilities include providing production network and systems monitoring, performing moderately complex fault-management and assigned configuration tasks in support of customers and customer supporting systems. This position is the technical lead for identifying and isolating large-scale systems and network issues. This person will perform routine tape rotations, provide routine remote hands-on work, and participate in additional support functions related to Operations Center and data center operations as needed.

Responsibilities:
 · Perform Tier 2 and Tier 3 support for a variety of systems and applications in a 24x7 Network Operations Center.
 · Analyze, triage and troubleshoot alarms received by internal and external monitoring and trending systems.
 · Proactive...