Night Shift Team Leader – 24/7 Assistance
Working Model: Remote
Salary: £31,500 – £35,000 + £5,000 night allowance + 5% performance bonus
Working Pattern: 20:00 – 08:00 | 5 on, 5 off

Are you an experienced Team Leader with a passion for delivering exceptional customer service and leading high-performing teams? We’re looking for a Night Shift Team Leader to join our 24/7 Assistance team, playing a pivotal role in supporting global members and ensuring service excellence around the clock.

This is a fantastic opportunity to step into a leadership role where you’ll combine operational oversight, people management, and hands-on case support in a fast-paced, internationally focused environment.
About the Role
As a Team Leader within our 24/7 Assistance function, you’ll be responsible for overseeing service delivery, ensuring high standards are maintained, and supporting your team to succeed.

Alongside leading and coaching your team, you’ll remain clo...