Job Overview

We are recruiting for a high performing Night Manager to help our business grow and succeed. As Night Manager you will lead and empower our colleagues to ensure the stores are always customer ready.

Responsibilities

• Lead and empower colleagues to put the customer first and deliver outstanding customer service
• Listen and respond to customer feedback and react accordingly
• Ensure market‑leading availability across the store
• Work with other managers to lead a supportive and performance‑driven department
• Efficiently manage all people routines, taking accountability for scheduling, absence, performance and talent conversations
• Deliver training to ensure the team has the capability and confidence to deliver their role
• Enable colleagues to work with confidence across various departments
• Identify and develop talent within the department
• Build effective relationshi...