At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

TTEC Digital is seeking a Pre‑sales Solution Architect to join our SandcastleCX team.

This is a remote role based in North America.

We currently have a need to hire an experienced Pre‑sales/Solution Architect focused on NICE CXone technologies. Your role is that of a technical subject matter expert supporting pre and post‑sale proof‑of‑concept customer engagements featuring NICE technologies in combination with other customer experience platforms and technologies.

The SandcastleCX program is designed to go beyond a demo or traditional sandbox. We provide a dedicated and custom‑built cloud environment enabling clients to explore CX technologies like CCaaS, CRM, AI, Analytics, and proprietary IP. Customers can validate in...