📍 Local Job Near You
-NEW- 12 Months Customer Service, Digital Ambassador (Foreign Bank)
AMBITION GROUP SINGAPORE PTE. LTD.
📍
singapore, Singapore
Location
singapore
Posted
June 17, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Job Responsibilities
- Assist customers with inquiries related to banking products, services, and digital banking platforms.
- Provide guidance on self-service banking channels, including mobile banking applications, online banking platforms, and ATMs.
- Troubleshoot common digital banking issues and elevate complex cases to the appropriate teams when required.
- Deliver prompt, professional, and customer‑centric service to enhance customer satisfaction.
- Proactively engage customers to understand their banking needs and recommend suitable digital solutions.
- Educate customers on the features, benefits, and usage of digital banking services and cashless payment options.
- Support customers in setting up, registering, and onboarding to digital banking services.
- Promote the adoption of digital and self‑service channels to improve convenience and banking efficiency.
- Maintain up‑to‑date knowledge of bankin...