Join as a Network Security Operations Engineer, overseeing the availability of essential production network security environments. Utilize your expertise with firewalls, proxies, and intrusion protection systems daily.
This technical position requires strong skills in IT network operations and experience in multinational environments. You will provide second-level support, ensure effective communication with internal customers, and drive proactive service improvements. Your role is critical in incident management, restoration, and implementing repeatable changes to maintain collaboration with global teams.
Key Responsibilities:
• Provide second-level incident management for zScaler and firewalls
• Lead Major Incident calls and conduct Root Cause Analysis
• Implement and document lifecycle projects for security services
• Monitor production systems for optimal performance
• Ensure effective communication with internal stakeholders
Requirements:
• Minimum of 3 ...