Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Short Description

Job Level : PT1 Advance
Function : O&E - Operations
Job location : Bangalore/Gurgaon

Why we need this role

At Colt we are changing the perception of our business and industry sector through power of connectivity. As part of this transformation, we are growing new services and teams to facilitate and drive the business to the next level.

The primary function of role is to carry out 2nd level troubleshooting including circuit level diagnostics, re-provisioning of circuits, configuration changes to resolve customer issues/faults for all Colt products delivered over the Colt IP/ SDWAN network with participation in 24x7 shift roster. Develop customer solutions to address a variety of busines...