Job Summary

The Network Operations Dealer Standardization Manager is responsible for developing, implementing, and monitoring dealer operational standards to ensure consistency, service quality, and brand compliance across the dealer network. This role drives operational excellence through dealer evaluations, process improvements, standardization initiatives, and cross-functional coordination to enhance overall dealer performance and customer experience.

Job Description

• Develop and implement dealer operational standards, SOPs, and compliance guidelines across the network.
• Monitor dealer performance and operational compliance through audits, evaluations, and regular site visits.
• Identify operational gaps and lead improvement initiatives to enhance dealer standards and customer experience.
• Coordinate with sales, aftersales, training, and network development teams to align operational...