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Job Description
Job Description –NOC Network Engineer
Role Title: NOC Network Engineer
Location: Bangalore, India (Onsite) 560045, India
Shift Model: 24×7 Network Operations Center (Rotational Shifts), 3 shifts: 8-5 est, 5-2am, 12am-9am
Reporting To: NOC Lead
Role Overview
The NOC Network Engineer is a hands-on operations role responsible for 24×7 monitoring, incident response, and operational stability of enterprise and cloud networking platforms. This role acts as a network escalation authority within the NOC, ensuring rapid detection, diagnosis, and resolution of network and connectivity-related incidents across AWS, Azure, hybrid, and on-prem environments. The engineer works within a disciplined ITIL-based NOC to meet SLAs and reduce MTTR.
This role requires experience working within a global enterprise environment, supporting business-critical platforms across multiple regions and time zones. The e...