Immediate hiring for TAC L1 Network Engineers @Movate - Chennai, Ambit IT Park

Interested candidates inbox your resumes to

Designation: Engineer – Networking

Role: L1 Engineer

Exp - Min 2 years(Mandate)

Location: Chennai (Ambit IT Park)

Shifts: Flexible to work in Night Shifts

Any Degree Mandatory

Excellent Communication Skills

Notice - Immediate/ 15 days

Job Responsibility:

• Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues.
• Troubleshoot Product, Codes and Configuration issues
• Ensure consistent customer satisfaction
• Document all communication with customers in the CRM
• Interface with international customers (via Phone Support)
• Timely handoff (escalation) of cases that require technical...