Location
midrand
Posted
May 25, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Key Responsibilities:
- Provide high-level technical support to field operations teams on escalated network and connectivity issues
- Oversee and manage critical network incidents, outages, and service restoration processes
- Continuously monitor network performance and proactively identify faults, congestion, and service degradation
- Investigate recurring sector and client connectivity issues using monitoring and diagnostic tools
- Support and troubleshoot advanced network services including VPN, VoIP, and cloud-related environments
- Manage network capacity planning and assist with client migrations to optimize performance
- Configure and maintain routing, VLAN, MPLS, and IP addressing environments
- Handle complex escalations from Tier 3 teams, customer experience departments, and internal stakeholders
- Work closely with infrastructure, RF, and field engineering teams to ensure network stability