Role Overview

This role focuses on network operations, administration, maintenance, and technical support to ensure reliable, secure, and high-performing IT network services.

Key Responsibilities:

1. Operations & Administration

• Manage and monitor network performance, capacity, and troubleshooting.
• Handle bandwidth optimization, protocol usage, and system health checks.
• Configure and maintain network devices (routers, switches, firewalls, IP services like DNS/DHCP).
• Support network changes (installs, moves, additions, upgrades).
• Coordinate with telecom providers and vendors.
• Maintain assets, system documentation, and operational records.
• Perform network optimization and provide status reporting.

2. Maintenance

• Perform hardware/software diagnostics and repairs (“break-fix”).
• Apply updates, patch...