Description

The NDG Senior Account Management Specialist is a key contributor within the NDG Account Management organization, responsible for delivering an exceptional client experience through operational excellence. This role manages complex activities, ensures accuracy and compliance, and acts as a trusted partner to internal and external stakeholders. As a senior-level specialist, you will proactively identify solutions, mitigate risk, and continuously improve processes to enhance the client experience. Success in this role requires strong ownership, sound judgment, and the ability to thrive in a fast-paced, evolving environment.


Key Responsibilities

+ Serve as a primary point of contact for client operational needs, delivering timely, accurate, and high-quality support

+ Execute complex account activities, including but not limited to:

+ Account openings and onboarding

+ Maintenance (signer updates, account holds, closur...