National Technical Support, PMLS, UK

Location: Huntingdon, UK | Petersborough, UK | Cambridge, UK | Leicester, UK | Northampton, UK | Milton Keynes, UK
Field-based, frequent travel to Huntingdon office for trainings

Position Overview
The Field Service team supports customers with their engineering requirements in the field. In this role, the team ensures our customers receive the best possible service support, and service is consistently of the highest quality.

The focus of this NTS role is around UK Training and Support. Which includes but is not limited to supporting customers with regular, training, resolving problems and repairs where required.

For the purpose of job classification, this position is field based and reports to the Service Centre Supervisor.

Role Functions

• Respond to customer calls and emails during office hours, Monday to Friday, bearing in mind that customers must be contacted within...