National Registry Officer – Wellington or Auckland Based
Multiple Positions
Permanent, full-time

Te Haeata/The Opportunity
At the Ministry of Justice, we put our customers at the forefront of everything we do. The work of our Centralised Services is pivotal in supporting Courts and Tribunals in enabling access to justice and delivering quality services to the people of Aotearoa.
Our Contact Centre is the first point of contact for anyone calling the Ministry, from wondering what time their local court opens, queries about Jury Duty to questions about upcoming hearings. All our calls are unique, with every touchpoint in this team viewed as an opportunity to help people. We do so one-call at a time with respect and kindness at the forefront.
This role is primarily focused on taking calls, and in time learning other tasks delivered across Centralised Services. These include data entry, processing customer applications, and responding to correspondence. The Na...