National Command Centre Operator

Department: National Command Centre
Division: Fidelity
Reports to: National Command Centre Manager

The Control Room utilizes the event control room whereby Control Room Officers elevate their findings into a Situational Control Room from where escalations are either dispatched or dismissed in the Control Room.

Responsibilities

• Day to day monitoring of the following:
• Syntel (LPR Alerts) – Alerts created on WhatsApp with SIU Members. Create a signal on Listener and send to the dispatch stack.
• DSS (Dahua) – Analyze alerts for threats. For a threat, eliminate and create a signal on Listener for armed response to attend. No threat dismiss.
• Listener – analyze WhatsApp groups and create Listener alarms for a vehicle to be dispatched to the wanted area.
• Deep Alert – Analyze the alert for threats. For a threat, eliminate and create a signal on ...