The Operations Credit Bureau Dispute Unit Analyst is a senior position responsible for accomplishing results through the management of a team or department in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes.

**Responsibilities:**

+ Experience in Collections OR Recovery (NAM or US) AND Credit - Bureau/score, US working hours, Affidavit filing, settlement, Notice on nonpayment
+ Monitor the team’s quality and efficiency of end results and manage all training and development needs of assigned personnel
+ Manage occasionally complex and varied issues with significant departmental impact
+ Apply in-depth knowledge of how areas integrate within the sub function as well as coordinate and contribute to the goals of the entire function
+ Provide e...