JOB SUMMARY

Responsible for soliciting and managing of reservations sales-related opportunities for Sheraton Milan Malpensa Airport Hotel & Conference Centre and Sheraton Milan San Siro. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED;

OR

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 

•2 years experience in the sales and marketing, guest services, front desk, or related professio...