RELOcruitment are delighted to be working alongside an award-winning Removals & Storage Firm. They provide professional removals and storage solutions all over the globe. They are now looking for a Customer Service Administrator to join their busy team based in Leeds. The ideal candidate will have strong Customer Service experience. Industry experience will also be beneficial however, this is not essential. The Successful candidate will be the first point of contact for customers and will inspire confidence in the company brand with excellent communication and problem-solving skills.

Responsibilities

• Respond to customer enquiries via phone, email, and live chat in a timely and professional manner.


• Be available and own responsibility for your customers’ experience throughout their moving journey.


• Provide accurate information about products and services addressing customers’ needs and concerns.


• Maximise revenue th...