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This career opportunity is available at Santam for a Motor Claims Relationship Manager and will be based in the Motor Claims South Region, George.

WHAT WILL YOU DO?

Overall responsible for building, maintaining and managing professional relationships with the MBR’s, in line with Santam’s objectives, in the designated area. Provide technical support and deliver a high-quality service in the claims value chain (Broker, Client, Motor Body Repairer, Motor desktop Assessor and Claims Service Consultant) regarding the motor vehicle repair process and delivering superior client service.

WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE? Monitor and control the following MBR’s KPIs: Smart Repairs: Smart repair technology Repair vs replacement Support Assessing team Manage an...