A well-established, FCA-regulated general insurance business on the outskirts of Bolton (Egerton) is expanding its motor claims team and looking for a Motor Claims Handler to take ownership of First Notification of Loss (FNOL) and accidental damage claims.

This is a great opportunity for someone early in their claims or customer service career who wants to build a long-term future in motor insurance, with fully funded CII qualifications and hands-on coaching from a dedicated in-house trainer.

What you'll be doing:

- Handle incoming FNOL and accidental damage claims, capturing accurate details and progressing them efficiently.

- Manage a caseload of claims by phone and in writing, keeping every case moving.

- Act as the main point of contact for policyholders and brokers, providing clear updates and guidance.

- Spot and escalate any suspicious activity or potential fraud.

- Prioritise your workload to meet service standards and deadlines....