About the role

Our vision is to ensure all customers can own their home, and we do this by investing time by speaking to our customers, understanding and learning their plans about their mortgage and providing any suitable solutions to them. This is a 12 month opportunity.

Full training and support will be provided allowing you to finish each day knowing how you have made a difference to customer’s future. This role will also help the greater area by supporting our collections customers when needed.

To support our members needs we currently work across the working hours of Monday to Friday 8am - 7pm and Saturday 9am - 2pm. Once you are trained and comfortable there will be hybrid blend of working from home and 2 days in the Coventry office.

Benefits: