Purpose: Independently performs complex on-site diagnostics, service repairs and maintenance work on customer agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.

Responsibilities:
+ Performs complex on-site diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
+ Participates in required Service EDUCATE Training programs
+ Supports customer clinics
+ Reviews and explains any maintenance, repair, or other service concerns directly with the customer and documents on work order
+ May promote and sell dealer service programs directly to customers
+ May establish and implement effective stocking processes with the Parts Department to maintain the proper seasonal parts inventory in the vehicle
+ Maintains current knowledge of John Deere and competitive products
+ Maintains condition of mobile service vehicle, trai...