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Job Description
Let's tomorrow, together.
At Ubiquity, we live by the mantra head, heart, and hustle. because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. because we are always gracious with our time, our collaboration, and with one another. And because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.
Sound like the right fit? Your tomorrow looks bright at Ubiquity.
Your Role:
Day-to-day responsibilities:
Develop and distribute Contact Center reporting.
Modify, revise, and update scorecards, dashboards, and other reports
Responsible for data integrity, and accuracy of all reporting requirements.
Works with Operation, Business Support team to create or modify current reporting.
Analyzes data to ...