Drive customer satisfaction as a Customer Support Specialist at Mirion Technologies, focusing on order processing and efficient delivery coordination in this engaging role.
You will liaise daily with Sales Account Managers and Field Support Specialists, ensuring accurate order processing and clear communication of delivery timelines. Your role will involve utilizing SAP for order management and fostering continuous improvement initiatives within the team to enhance customer interactions.
Key Responsibilities:
• Accurately enter customer orders into SAP
• Coordinate order shipments and manage invoicing tasks
• Improve customer support through departmental collaboration
• Maintain communication regarding delivery requirements
• Participate in Lean initiatives for efficiency
Requirements:
• 3-5 years of relevant customer service experience
• Associate Degree in Business preferred
• Familiarity with SAP and order entry systems
• Strong communication and ...