Microsoft Technology Associate (MTA) About the Role We are seeking a detail-oriented and customer-focused Microsoft Technology Associate to support Enterprise Agreement (EA), Cloud Solution Provider (CSP), and other Microsoft licensing customers. The MSA plays a critical role in complementing the Microsoft Technology Specialist (MTS) by managing licensing operations, renewals, and day-to-day customer engagement across the territory. This role helps customers navigate licensing complexity, answer questions, and ensure smooth execution of agreement milestones. By driving operational excellence and consistent coverage, the MSA strengthens customer satisfaction and enables the MTS to dedicate more time to strategic growth and high-value initiatives. Key Responsibilities: Customer Advisory & Guidance Act as a trusted point of contact for customer questions across EA, CSP, and other Microsoft programs. Provide guidance on program rules, acquisition vehicles, and entitlements. Research and re...