Title: Microsoft 365 (M365) L3 Administrator

Experience: 10- 20 yrs

Location: Hyderabad

Mode of interview: Virtual Interview

Role Overvie

wThe M365 L3 Administrator is responsible for advanced administration, troubleshooting, and support of Microsoft 365 services. This role handles complex escalations (L3 level), ensures system stability, security, and optimal performance of the M365 environment

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Key Responsibiliti

es Administration & Suppo

• rtManage and administer M365 services (Exchange Online, SharePoint Online, Teams, OneDriv
• e)Handle L3 level incidents, escalations, and root cause analys
• isMonitor tenant health and performan

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⚙️ Incident & Problem Managem

• entResolve complex technical issues and critical outa
• gesPerform root cause a...