Microsoft Dynamics NAV Consultant – L2/L3 Application Support

We are looking for a technically strong and experienced NAV consultant for an exciting assignment with one of our clients within retail.

You will be part of a dedicated support setup responsible for L2 and L3 support on Microsoft Dynamics NAV 5.0 – a business-critical system used across a major retail chain's stores. You will work in an onsite/offshore delivery model, collaborating closely with L1 support and other application groups to ensure stable and efficient operations.

Your Responsibilities

L2 – Application Support

• Diagnose and resolve application issues reported by end users
• Provide technical and functional advisory on NAV 5.0 processes and tasks
• Fix configuration-related issues and perform defect analysis
• Triage incoming tickets and determine whether a code change is required
• Document resolutions in the knowledg...