Responsibilities

Job Summary: OBJECTIVE: Deliver superior products of high quality and low cost while continuing the commitment to the growth, development and training of our People and continually meeting our commitment to achieve superior service levels.

Key Responsibilities & Essential Functions:

• People
• Provide coaching, training and development for exempt and non-exempt team members.
• Administers Partner Certification
• Identifies and remains actively involved in critical situations; provides updates to the appropriate Leader and takes appropriate action as needed
• At a team level, monitors established practices to ensure compliance with internal and external policies, procedures, guidelines and governance
• Communicate tactical and strategic plans/initiatives to Partners that typically impacts one team and gain their support/ commitment to those plans
• Gives input to Operations Leader on staffing levels and ga...