Job Description
Essential Duties and Responsibilities:
As a Subject matter expert provide direct technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades, or changes to CICS and related ISV products.
Capable of Upgrading/Installing and Migrating CICS Transaction servers
Capable of Upgrading /Installing and supporting IBM & ISV related Products for Eg : Compuware Abend/aid , ASG TMON/CICS. Omegamon for CICS, BMC Mainview, Xpediter/CICS, CA ACF2/CICS, CA Intertest, CA Symdump.
Primary on call support for CICS and associated ISV products for eg : Compuware Abend/aid , ASG TMON/CICS. Omegamon for CICS, BMC Mainview, Compuware Xpediter/CICS, CA ACF2/CICS, CA Intertest, CA Symdump.
Diagnose CICS system and related product issues and follow up with root cause analysis
Participate in Disaster Recovery planning and tests as scheduled
Knowledge about the CICS functionality and architecture ...