Merchant Support Supervisor (Onsite – Sandy, UT)
Pay: $100,000 – $110,000 base
Schedule: Full-time | Standard business hours
Location: Onsite in Sandy, UT (initial remote onboarding with travel for training; onsite full-time starting August)
About the Company
Our client is a rapidly growing fintech organization focused on providing financing solutions for small and mid-sized businesses. Known for its strong culture and fast-paced environment, the company is expanding operations in Utah—creating an opportunity for a hands-on leader to help build and shape a high-performing support organization from the ground up.
Why This Role Matters
This isn’t a typical customer service supervisor role. This position is critical to driving operational performance, accountability, and service quality across both internal teams and third-party vendors.
You’ll act as the onsite leader for a growing satellite office, directly impacting customer experience, team performance, and ope...