Location
johannesburg
Posted
May 28, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Merchant Operations Representative
The Merchant Operations Representative is responsible for running and maintaining processes linked with our commercial team and merchants, providing administrative support, guaranteeing the effective admin/merchant/clerk onboarding process, identifying potential risks in current processes, and providing insights to stakeholders.
Responsibilities
- Handle partnersโ queries, support requests, and operational coordination. Act as a subject matter expert regarding specific issues and concerns raised by the partners.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Manage merchant/partner onboarding, including merchantsโ documentation in order and filed to facilitate the search when needed (official letters, complaints, etc.), data entry, and record-keeping.
- Provide technical guidance to the customer on using a product or service effectively and efficient...