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Merchant Growth Programme Manager, Scaled
GrabTaxi Holdings Pte. Ltd.
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singapore, Singapore
Location
singapore
Posted
June 13, 2026
Commute
Local Area
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Job Description
Get to Know the Role
The Merchant Growth Programme Manager, Scaled is a senior individual contributor role who leads the design, execution, and optimisation of programmes that drive merchant conversion, adoption, and long-term engagement. You will oversee two main functions: Merchant Programmes and Community & Merchant Engagement.
This role will report to the Lead, Commercial, Merchant Growth and be onsite at the Singapore Grab office.
The Critical Tasks You Will Perform Programme Management- Work with the Lead of the Merchant Growth Team to oversee the delivery of merchant programmes that drive product adoption, conversion, and engagement at scale.
- Partner with internal stakeholders to optimise CRM workflows, automation, and selfβserve resources to improve merchant experience and operational efficiency.
- Review and analyse programme performance data to refine strategies and improve outcomes.