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Merchant Acquiring Portfolio Management & Insights Executive
Virtusa Middle East FZ-LLC
📍
dubai, United-Arab-Emirates
Location
dubai
Posted
June 23, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
Responsibilities
- Handle and report data and conduct qualitative and quantitative analyses to identify trends, variations, patterns and insights relating to the performance of Payment Services issuers, acquirers and merchants.
- Develop KPI frameworks to track team-specific and overall performance dashboards and communicate effective results to all departments and stakeholders.
- Develop a merchant customer life‑cycle management framework for all small merchants with GAV less than 2m AED to improve key KPIs such as activation rate, GAV, customer profit and customer retention.
- Track inactive and dormant merchants as well as terminals, and design offers, bundles and campaigns to improve desired KPIs.
- Perform merchant portfolio insights and behavioral analysis on both small and mid‑large size merchants and share findings with product and sales teams.
- Deliver quarterly business review reports for key large merchants to support BDMs in ...