Industry: Manufacturing
Experience: 2 -3 Years proven experience in the relevent field
Education: B.Com /BBA/Any relevant diploma
Salary: Depends on profile
Location: Ugoki Sialkot
Job Description
Excellent verbal and written communication skills.
Familiar with customer relationship management (CRM) systems.
Attention to detail and accuracy in documentation.
Respond to customer inquiries and provide information or assistance as needed
Handle customer complaints and work towards resolving them in a timely and satisfactory manner
Maintain a high level of professionalism in all customer interactions
Collaborate with internal teams to address customer needs and improve customer satisfaction
Identify opportunities to enhance customer experience and suggest improvements to processes
Maintain accurate records of customer interactions and transactions
Stay up-to-date on company policies, products, and services
Proactively reach ou...