Job Description

Insurance Health & Wellness

HMO

Join our healthcare team as a Medical Virtual Assistant ! We are seeking dedicated individuals with experience in healthcare BPO operations, including prior authorization, scheduling patient appointments, and handling claims/insurance verification. This role offers both hybrid and onsite opportunities in Pasay City NIGHT SHIFT

Key Responsibilities

• Manage and maintain accurate patient medical records
• Schedule patient appointments and coordinate care
• Handle prior authorizations with insurance providers
• Perform insurance eligibility and benefits verification
• Support claims processing and follow-ups
• Ensure accurate use of medical terminology and compliance with healthcare regulations
• Communicate effectively with patients, healthcare providers, and insurance companies
• Support daily medical office workfl...