Overview

The Medical Virtual Assistant / Intake Coordinator plays a crucial role in patient intake, administrative support, and healthcare coordination. This position ensures a seamless intake process while managing patient information, scheduling, and communication in a healthcare environment.

Key Responsibilities

• Patient Intake Management: Collect and verify patient demographic and insurance information.
• Appointment Scheduling: Coordinate and schedule patient appointments with healthcare providers.
• Medical Record Handling: Ensure accurate data entry and management of patient records in Electronic Health Record (EHR) systems.
• Insurance Verification: Assist in checking coverage and eligibility for medical procedures.
• Patient Communication: Handle inbound and outbound calls, responding to inquiries with professionalism and empathy.
• Pre-Appointment Preparation: ...