Summary The Advanced Medical Support Assistant's will be located at the Syracuse VA Medical Center. The Advanced Medical Support Assistant utilizes multiple computer applications, as well as the integrated electronic medical record system. This position will be for an inpatient ward. Responsibilities Successful performance in this position requires knowledge of medical terminology, administrative and department procedures for the management of records and forms, information security and exchange, management of reports and data, scheduling of patient appointments, telephone care, and public relations/customer service. Analytical ability, judgment, discretion, and dedication to customer service are required daily to carry out the functions of this position Assignments at this level include but are not limited to: Receives and relays incoming and outgoing telephone messages. Checks patients in and out from appointments. Schedules return to clinic orders Set up clinic paperwork Process fax...