Medical Scheduler - Hybrid Call Center Environment
On-site Training | Remote Role | Inbound Call Handling
We are seeking a detail-oriented and customer-focused professional to support patient care through accurate and efficient appointment scheduling and documentation. In this role, you will play a vital part in ensuring a smooth experience for patients and care teams while maintaining the highest standards of quality and compliance.
Key Responsibilities

+ Coordinate and schedule patient appointments accurately and efficiently

+ Follow and reinforce all established policies and procedures related to case scheduling

+ Communicate clear and timely information for each scheduled appointment

+ Audit and complete electronic patient and case documentation within required timeframes

+ Manage multiple tasks under pressure while meeting deadlines and maintaining accuracy

+ Communicate professionally and effectively with patients, c...