**JOB SUMMARY:**

Manages and oversees the Medical Records and Orders team to ensure physician orders and clinical documentation are complete, accurate, timely, and compliant with regulatory and payer requirements. Responsible for staff management, workflow standardization, documentation compliance, and cross functional collaboration to prevent billing delays, audit risk, and revenue leakage.

**KEY RESPONSIBILITIES:**

• Provides direct oversight and management of the Medical Records and Orders team including daily operations, workload distribution, and performance monitoring.

• Trains, coaches, and evaluates Medical Records and Orders staff to ensure competency and accountability.

• Establishes productivity, quality, and turnaround time expectations and conducts routine performance reviews.

• Develops and maintains standardized workflows, tracking tools, and procedures for physician orders management and medical record completion.