Description
Primary Responsibilities:
• Patient Intake: rooming patients.
• Insurance Verification: Confirm insurance eligibility and verify coverage for new patients in compliance with California health insurance requirements.
• Patient Information Management: Accurately obtain and document patient eligibility, coverage, benefits, and authorization information from insurance carriers
• Records Maintenance: Ensure accurate and timely entry of patient demographic information in compliance with regulatory and insurance carrier requirements. Report any discrepancies to the supervisor or manager.
• Client Communication: Respond to incoming calls and emails from prospective and current patients with professionalism and accuracy. Provide timely updates to clinicians, internal teams, and external insurance payers as necessary.
• Intake Process Coordination: Collaborate with the Intake Department Administrator to stay informed of new processes, best practices, and relevant...