**Summary**:- Provides a high quality unsolicited scientific, medical, pharmaceutical and technical support through the response of accurate and timely medical/scientific information to all internal and external inquiring customers (e.g. medical experts, consumers, patients, internal stakeholders) of varied medical information requests/requirements across the entire Novartis portfolio.
**About the Role**:**Major accountabilities**:- Provide medical and technical information to healthcare professionals, consumers and internal staff on a wide range of products and therapeutic areas.
- Provide timely, accurate, balanced and up-to-date scientific responses based on Global Guidance Documents.
- For assigned products, create and maintain scientifically balanced product-specific medical information standard response documents in the MI database.
- Assist with compliance and safety teams for documenting and reporting adverse drug reactions as well as technical/ product compl...