About the Role

We are looking for a highly organized, detail-oriented, and professional Virtual Medical Front Desk Assistant to support a busy orthopedic spine surgery practice in Beverly Hills, California.

This role is focused on making sure patients are fully prepared before their appointments, whether in-person or via telehealth. You will be proactive and persistent in following up with patients to collect missing documentation, insurance information, imaging studies, and completed intake forms.

This is a patient-facing role. You must have excellent communication skills, a polished phone presence, and strong attention to detail. We are looking for someone with excellent spoken English, strong grammar, and little to no noticeable accent who can confidently communicate with and represent the practice professionally.

Candidates with experience in orthopedics, spine, neurosurgery, pain management, workers compensation, or personal injury are h...