HCLTech Hiring for US Healthcare Medical Billing AR Quality _Chennai

Location : Chennai

Shift - US Shift

Designation - Senior Team Lead Quality & Associate Manager Quality

Experience (Team Lead): 5 to 10

Experience (Associate Manager) - 8 to 14 Year

RESPONSIBILITIES:

• Manage day-to-day Quality operations and directs the team responsible for Quality control activities
• Team Handling experience is mandatory
• Manage and meet performance targets for Accuracy, Client SLA, quality scores, value add’s and customer satisfaction
• Ensure quality and efficiency measures are met within the team and in accordance with service level agreements
• Use business tools and Healthcare RCM knowledge to identify problem areas and document business requirements
• Establish and maintain effective work proced...