**About Us**:
Our client is a trusted leader in telemedicine, providing high-quality virtual healthcare services across the United States. Our mission is to make healthcare more accessible and convenient for patients nationwide. We are seeking a highly experienced **Medical Assistant**to join the team and provide critical administrative support to our healthcare professionals and patients, allowing them to focus on delivering exceptional patient care.
**Key Responsibilities**:
- Assist patients: Via phone calls as well as respond to all chat inquiries.
- Answer patient calls professionally, addressing basic inquiries and directing complex issues to the appropriate healthcare provider.
- Make outbound follow-up calls to pharmacies and other healthcare offices as needed.
**Qualifications**:
- Minimum 2 year of experience as a virtual assistant or in a similar administrative role.
- Proven ability to multi-task, prioritize workload, and meet deadlines in a fast-pac...