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Job Description
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CALL AND SITE COORDINATION:
Works with call center to log and identify problem areas in the building.
Assists other trades in the field in the active troubleshooting of systems.
Monitors alarms and reports and performs triage on system messages (Response: 15min/8hr/24hr/week).
SYSTEM OPERATIONS:
Monitors controlled systems for performance and problems.
Backs up application software and checks network integrity of control devices.
Debugs and simulates programs, checks calibration of hardware/software devices, configures parameters and tests control components and software.
Performs function check of all control systems and documents results.
Sets up alarms for optimal efficiency and response.