Overview

The MCBL Communication and Engagement Manager is responsible for improving the overall employee experience within Manulife China Bank Life Assurance (MCBL)—the bancassurance partnership between Manulife and China Bank. This role focuses on how employees experience the company throughout their journey—from being hired, onboarded, developed, and engaged, to eventually transitioning out. The goal is to ensure employees feel informed, supported, connected, and motivated to perform at their best in a sales‑oriented bancassurance environment. The role works closely with business leaders, cross‑functional partners, and support teams to strengthen communication, improve engagement, and ensure employee feedback leads to real and visible improvements. Rather than executing all activities personally, the role provides direction, alignment, and oversight—bringing the right people together to deliver impact.

Responsibilities

• Employee Experience & Empl...