How you'll help us Keep Climbing (overview & key responsibilities)

Through the warmth and service of Delta Air Lines (NYSE: DAL) people and the power of innovation, Delta never stops looking for ways to make every trip feel tailored to every customer. There are over 100,000 Delta people leading the way to deliver a world-class customer experience on over 5,000 daily flights to more than 300 destinations on six continents, connecting people to places and to each other. Delta served more than 200 million customers in 2025 -- safely, reliably and with industry-leading customer service innovation – and was again recognized as North America’s most on-time airline by Cirium. We remain committed to ensuring that the future of travel is connected, personalized and enjoyable. Our people’s genuine and enduring motivation is to make every customer feel welcomed and respected across every point of their journey with us.

As the leading global airline, Delta's mission to connect th...