📍 Local Job Near You
ManagerManager, Customer Service (Trade), Group Tech & Ops
1011 United Overseas Bank Ltd
📍
singapore, Singapore
Location
singapore
Posted
June 12, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Responsibilities
- Support clients on the day‑to‑day Trade transaction queries on phone or emails
- Record all calls information according to standard operating procedures
- Act as a Trade advisor on various Trade products enquiries
- Work closely with various stakeholders to ensure client’s requests are fulfilled
- Ensure timely and accurate delivery of reporting and monitoring of department KPIs
- Identify and escalated client issue if any
- Provide excellent customer service to all clients
- Degree holders with good understanding of various Trade products
- Min 3-5 years of relevant working experience
- Great customer service on Trade Products
- Have Trade knowledge or customer services experience
- Able to work independently with excellent verbal and email‑writing skills
- Able to interact effectively with internal & external parties of all levels