**Manager Trainee – Front Office & Guest Relations**

Are you passionate about hospitality, guest experience, and learning what it takes to lead a Front Office operation? We are seeking a Manager Trainee – Front Office & Guest Relations who is eager to develop leadership skills while supporting exceptional guest journeys and service excellence.

This role is designed to build future leaders by providing hands‑on exposure to Front Office and Guest Relations operations, guest engagement, and service recovery while working closely with Front Office leadership.

**Your day‑to‑day:**

Every day is different, but you’ll mostly be:

+ Supporting Front Office and Guest Relations daily operations to ensure consistent, high‑quality guest experiences.
+ Assisting with the welcoming and engagement of VIPs, repeat guests, and special attention guests.
+ Supporting the handling of guest feedback, concerns, and service recovery cases with professionalism ...